Required skills

interpersonal communication skills to

inform team or group members of rosters

conduct staff meetings

instruct team or group members including explaining and demonstrating

provide feedback and encouragement through clear and direct communication

ask questions to identify and confirm requirements

resolve conflict

use language and concepts appropriate to cultural differences

use and interpret nonverbal communication

share information on a regular basis

literacy skills in regard to

reading and interpreting workplace documents and legal requirements

reporting procedures

documenting meeting outcomes

Required knowledge

interpersonal communication skills to

inform team or group members of rosters

conduct staff meetings

instruct team or group members including explaining and demonstrating

provide feedback and encouragement through clear and direct communication

ask questions to identify and confirm requirements

resolve conflict

use language and concepts appropriate to cultural differences

use and interpret nonverbal communication

share information on a regular basis

literacy skills in regard to

reading and interpreting workplace documents and legal requirements

reporting procedures

documenting meeting outcomes

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

consistently and responsibly apply organisational policy and procedures and ethical behaviour in regard to

the coordination of staff including volunteers

monitoring organising maintaining staffing levels

the induction of new staff

maintaining staffing levels and coordinating work teams or groups within budgetary constraints

developing and maintaining team or group performance to meet organisation objectives

demonstrate appropriate communication and interpersonal skills when motivating the team or group and informing staff of roles and responsibilities and sharing information

comply with state and local statutory requirements and regulations including relevant industry awards and agreements

report suggestions for improvements in procedures to management

Context of and specific resources for assessment

Assessment must also ensure access to

a sport and recreation work environment

relevant documentation such as

legislation and statutory requirements

awards and agreements

job descriptions and responsibilities

training programs

organisation policies and procedures including volunteer management

rostering and recording systems

a work team or group

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

observation of performance in the workplace

thirdparty reports from a supervisor

answers to questions about specific skills and knowledge

review of portfolios of evidence and thirdparty workplace reports of onthejob performance

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SISXFAC Plan and provide sport fitness and recreation services

Staffing levels may vary according to:

Policy and procedures must include:

Legislative requirements may include:

Statutory requirements may include:

Relevant personnel may include:

Evaluate may include:

Staff recordsmay include: